Data We Collect

If you reach out about corporate floral arrangements or gift services, we gather information you share willingly. This covers your name, company name, email, phone number, delivery addresses, and specific floral requirements. We also collect payment details when placing orders, though transactions are handled securely by our payment partners.

For our business clients, we might collect extra company information like registration details, preferred delivery timings, and budget needs to tailor our services to your corporate requirements.

Our site automatically gathers technical data when you browse, such as IP address, browser type, device details, and navigation paths. We use it to enhance site performance and learn how clients discover our services.

How We Use Your Information

We mainly use your data to fulfill flower orders and deliver outstanding customer support. This covers processing orders, coordinating deliveries, crafting custom arrangements per your specs, and communicating about your service needs.

We also use data to improve our offerings and website experience, helping us identify which corporate floral services are most valuable to clients and how we can better serve the business community in United Kingdom

Sharing and Disclosure of Information

VividHarborMarket values your privacy and does not sell your personal data to outsiders. We share information only when needed to provide our services or when required by law.

We may share essential data with trusted service partners who assist in running our operations. This includes delivery partners, payment processors, and technical service providers. These partners are contractually bound to safeguard your information and use it only for their designated services.

We may disclose information when required by law, a court order, or government request. We may also share information to protect our rights, property, or safety, or the safety of our customers and staff.

Data Security Measures

We treat the protection of your personal data with utmost care and implement suitable technical and organizational safeguards. This includes safe data storage, encrypted communications, and restricted access to personal information inside our company.

Although we deploy robust security measures, no internet transmission method is 100% secure. We continually update our security practices to guard against evolving threats.

Your Privacy Rights

You have important rights concerning your personal data. Depending on applicable laws, you may be entitled to access, update, erase, or limit how your information is used.

To exercise these rights, contact us using the information at the end of this policy. We will respond within a reasonable timeframe as required by law.

Data Retention

We keep personal data only for as long as needed to deliver our services and meet legal obligations. Retention durations vary by information type and the purpose of collection.

Cookies and Website Tracking

We employ cookies and other similar technologies to enhance your online experience and gain insight into how visitors interact with our site. Cookies enable us to remember your preferences and assess site performance.

You can manage cookie preferences via your browser settings. Keep in mind that turning off certain cookies could impact site functionality. For comprehensive details about our cookie practices, please consult our Cookie Policy.

Third-Party Links

This site may include links to third-party sites or services. This privacy policy covers only VividHarborMarket and our site. We are not accountable for the privacy practices of external sites.

We recommend checking the privacy policies of any third-party sites you access via links on our site.

Policy Updates

We may periodically revise this privacy policy to reflect changes in our practices, services, or legal obligations. When substantial changes occur, we will update the "Last Updated" date at the top of this policy.

We recommend reviewing this policy from time to time to stay informed about how we protect your privacy.

Contact Us About Privacy

If you have questions about this privacy policy, wish to exercise your privacy rights, or have concerns about how we handle your information, please contact us.